In order to hold your reservation, payment is due at the time of booking. We can accept full payment at time of booking, or a 50% deposit with the remainder due 30 days in advance of your tour date.
You may choose your cancellation policy at the time of booking. Protect your booking payments with our Flexible Trip Protection Cancellation Policy (additional charge of 15% of your booking total), or choose our Standard Cancellation Policy (no additional charge).
FLEXIBLE TRIP PROTECTION CANCELLATION POLICY (additional charge at the time of booking)
Under our Flexible Trip Protection Cancellation Policy, if you cancel your tour prior to 5 p.m. the day before your scheduled tour, your tour fee is fully refundable. If you cancel after 5 p.m. the day before your tour but before your scheduled departure time, your tour fee is 60% refundable. We are not able to offer any refund for tours canceled after the scheduled departure time.
The 15% Trip Protection Fee is non-refundable. If you booked online, the “fees” charged by the third-party booking system also are non-refundable.
Yellowstone Wildlife Profiles is not responsible for refund or reimbursement of any other travel expenses (such as lodging, airlines, etc.).
Rescheduling Your Tour with Us: We are happy to reschedule your tour for you at no additional charge until 5 p.m. the day prior to your tour, dependent upon availability.
STANDARD CANCELLATION POLICY (Updated 3/25/2024)
If you cancel your tour 30 days or more in advance of your tour start date, you will receive a full refund. Under our Standard Cancellation Policy, we are not able to offer any refund for tours canceled within 30 days of the tour start date.
Under our Standard Cancellation Policy, if your trip needs to be canceled due to factors beyond our control, including (but not limited to) extreme weather conditions, wildfire, natural disaster, park closure, airline cancellations, or an “Act of God,” we will not be able to offer a refund.
As a small business, we regret that we are rarely able to make exceptions to our Standard Cancellation Policy. We strongly recommend that you purchase third-party travel insurance that will protect you in case of unforeseen cancellations or changes to your travel plans.
Rescheduling Your Tour with Us: We are happy to reschedule your tour for you at no additional charge, dependent upon availability. If you reschedule your tour within 30 days of your original tour departure date, your tour booking fee becomes non-refundable.